Concierge.[Photo provided to chinadaily.com.cn]

Throughout the hotel's contemporary and elegantly furnished guestrooms, ranging from 43 to 86 square metres and with views of the city or West Lake, are delicate pieces of Hangzhou's famous ice crack Ge Kiln porcelain, as well as emblems of the lotus flower that blooms in summer along the freshwater lake. In addition to spacious marble bathrooms, walk-in wardrobes and large work spaces, free Wi-Fi is also offered.

Situated on the uppermost floors of Midtown Shangri-La, Hangzhou are its Executive and Speciality Suites and the Horizon Club Lounge, where Horizon Club and suite guests can enjoy extra privileges including express check-in and check-out, complimentary breakfast buffet, all-day refreshments and evening cocktails, and full concierge service.

Just as Hangzhou is a city of contrasts, the hotel's restaurants and bar present a range of concepts for socialising and entertaining. Diners are transported to a European-style restaurant at Central Market where show kitchens brim with international choices for breakfast, lunch and dinner.