Customers are eligible for free repairs in at least the first three years of ownership or 60,000 kilometers' driving distance if the car has quality defects.

And they are entitled to replace or return a vehicle under required conditions in at least the first two years of ownership or 50,000 km of driving distance.

Customers can return or replace a failed vehicle in the first 60 days of ownership or 3,000 km of driving distance if there are serious quality problems, such as non-functioning steering or brakes, severe cracking in the car body and oil leaks.

If the engine and transmission have quality defects, customers also have the right to free replacement within the same period.

If serious safety problems are not solved within the two-year, 50,000-km warranty period after two repairs, consumers have the right to return the vehicle and demand a replacement or refund.

They are also eligible for a replacement in the two-year, 50,000-km warranty period if repair work takes longer than 35 days or the car is in the shop five times for the same quality problem.

China Daily

(China Daily USA 09/23/2013 page14)