Online meal order platform a hot dish
Updated: 2014-01-28 09:25
By Zheng Jinran in Shijiazhuang (China Daily)
|
|||||||||
Online shoppers can now sate their appetites by ordering hot dishes from restaurants to be ready at a table nearby or to enjoy at work or home.
A new online cuisine ordering service, taodiandian, which was launched on Dec 20, allows users to place online orders for meals that will be ready and waiting at restaurants or to order takeout for delivery to a place and time of their convenience.
"It will promote the online shopping service," said Wang Yulei, the manager in charge of the online cuisine ordering department under taobao.com, a major online shopping service provider in China.
In a six-month pilot period from June, the new service served meals to about 3 million users.
The highest daily orders made by phone apps exceeded 30,000, according to statistics released by the taodiandian managing office.
Most of the users were students and young working people.
Zhang Yajun, 26, a resident of Shijiazhuang, is a big fan of the service. She said the lingering smog made her hesitant of walking somewhere for dinner.
She used to order hamburgers and pizza, but she preferred to have hot Chinese dishes.
"I made my first order using taodiandian for soup for 30 yuan ($5). It arrived at my apartment in 30 minutes with no extra charge for delivery," she said. She has recommended the service to friends.
Another service helps customers order from restaurants in advance.
A survey conducted by the managing office of taodiandian found that people usually spend about 11 minutes ordering at a restaurant and the service greatly reduces their waiting time.
Restaurant chain Chamate, one of the first to use the service, has reduced servers' costs by 20 percent.
"One waiter could only serve at most two tables but now they can serve four to five tables with the help of online ordering," said Huang Shanping, owner of four chain restaurants in Hangzhou. "The new online ordering service gives us a chance to upgrade our business."
His restaurants list the most popular dishes from online orders as combos for promotions, and advice from users' comments have helped them.
"This new service is currently restricted to 3,000 restaurants in seven big cities," said Wang from taodiandian. "We will expand it to cover more restaurants and cities."
The catering industry has experienced a boom with revenue exceeding 2 trillion yuan at the end of 2012, according to a report from taobao.com.
Previously, online cuisine services offered group-buying discounts, provided information on discounts and only allowed the booking of set meals decided by the restaurants, said Wang Liyang, an independent expert of network marketing.
Wang Xiaodong, who runs a shop that has joined the taodiandian online service, agreed.
"My soup store has no tables and only does takeouts, and this new way to order online is quite promising," said Wang, who has also opened two online shops selling notebooks and children's clothing.
"I plan to help other restaurants, small and big, to set up their own online ordering pages, providing delivery if necessary," he said.
zhengjinran@chinadaily.com.cn
- Putin pays tribute to Siege of Leningrad victims
- Chinese ace Li Na before she was famous
- Xi visits soldiers on frozen northern border
- Premier calls for action to relieve poverty
- Tough Guy event in England
- Syria talks bring offer of exit from siege of Homs
- Anti-World Cup protests wane in Sao Paulo
- India celebrates 65th Republic Day
Most Viewed
Editor's Picks
Social insurance program leaves expats confused |
Find provides grave paws for thought |
Smog descends on the 'two sessions' agendas |
From TV title to national policy |
Entertainment: Console ban? |
Traditional skiing lives on |
Today's Top News
South China Sea archives open in Hainan
Some good US advice for Japan on comfort women
Border control for H7N9 tightens
Int'l hacker got caught in China
Party to reform discipline system
Talent returns to China, but progress slow
300 ill on Royal Caribbean ship
US mall shooting gunman identified
US Weekly
Geared to go |
The place to be |